The move to hybrid and remote work has given many of us flexibility we never had before. We can work from our home office, a café, or even another country. But with this freedom comes new challenges – especially when your team is spread across
different locations and time zones. Being “always on” takes on a literal meaning when somewhere in the world it’s always within someone’s working hours. How do you cope when half your team is just starting their day as you’re trying to end yours?
The blurring of boundaries is so problematic that in a recent survey of remote professionals,
27% identified “not being able to unplug” as their number-one struggle – far more than any other challenge in remote work (
Source: Buffer). This finding illustrates a core issue in hybrid/global teams: when your home is your office and colleagues ping you from different time zones, it can feel impossible to truly sign off. You might finish
your workday, but then a teammate in another country sends a request – and there’s pressure to answer because for them it’s work time. Many remote workers end up stretching their day late into the night to accommodate others, or waking up extra early to overlap with colleagues.
Working across
multiple time zones can easily lead to what researchers call
“time shifting” – employees adjusting or extending their work hours outside the normal 9-to-5 to communicate with far-flung coworkers (
Source: Rice University). For example, you log back on at 9 PM to join a meeting with the team in Asia, or you respond to messages at 6 AM before the Europe team logs off. One study of a Fortune 100 company found this is common practice: when team members are distributed globally, they often work outside regular hours to “plug in” with others, and this
time shifting negatively impacts work-life balance by eating into personal time (
Source: Rice University). In short, people sacrifice their evenings, mornings, or weekends to keep projects moving across zones. While this may boost collaboration in the short run, it can also
lead to burnout and stress if it becomes a constant expectation.
Hybrid work (where some people are in-office and others remote) presents its own twist on always-on pressure. Remote folks might feel an implicit need to prove they’re actually working – leading them to answer emails immediately, stay available on chat, and generally
over-communicate their presence. On the flip side, office-based folks might feel pressure to handle extra after-hours calls to loop in remote teammates in different time zones. Without careful management, hybrid arrangements can inadvertently encourage a “never stop” mentality, as everyone tries to accommodate everyone else.
Asynchronous communication is often touted as a remedy for these challenges. This means collaborating on your own schedule – for instance, posting updates in a shared document or project board that colleagues can read and respond to during their hours, rather than expecting an instant reply. Embracing async work can relieve some always-on stress.
It rids you of the expectation of an immediate response, which is huge for lowering anxiety (
Source: Virtasant). Rather than chasing each other in real-time across time zones, team members can agree that, say, a 24-hour response time is acceptable for non-urgent matters. By
valuing the quality of responses over immediacy, and deep work over instant ping-pong messaging, teams can reduce that sense of perpetual urgency (
Source: Virtasant). For example, instead of a late-night “Are you available?!” text, a manager could leave a detailed message in a project thread that the employee answers the next morning – no sleep lost, and likely a more thoughtful answer given. Many remote teams now set explicit norms like:
if it’s truly urgent, call my phone; otherwise, an email or task comment can wait till working hours. This not only prevents burnout, it often leads to better work.
Another strategy for global teams is to establish
overlap windows – specific times of day when everyone is available for live collaboration – and stick to them. Outside those windows, people can focus on their tasks or personal life without expecting impromptu meetings. For instance, a team spread between London and San Francisco might agree on 3 hours of overlap each day. During that window they have meetings or Slack discussions; outside of it, they rely on async updates. This way, no one person has to always stretch their schedule to align with others; the burden is shared and contained. It’s also important for leaders to coordinate
hand-offs across time zones rather than expecting one person to cover everything. Instead of a single engineer monitoring a system 24/7, perhaps the Asia team handles it during their day, then hands off to the Europe team, then to the US team, creating a follow-the-sun rotation. That removes the expectation that any one individual must be perpetually online.
Hybrid teams also benefit from
clear communication norms. Without the cues of everyone being physically present 9-to-5, it helps to clarify things like response-time expectations, typical “online hours” for each member, and the difference between urgent and non-urgent communication. For example, a product manager might tell the team, “I generally don’t check Slack after 7 PM my time; if something is on fire later, text me directly.” When teammates know each other’s boundaries and schedules, they’re less likely to inadvertently push someone into overwork. It defuses that fear that “Oh, it’s 11 PM but I see my colleague online, maybe I should be too.”
In summary,
hybrid and global work setups absolutely heighten the always-on dilemma, but they can be managed. The key challenges are dealing with time zone gaps and maintaining healthy boundaries when work and home occupy the same space. Solutions like asynchronous communication, defined overlap times, and explicit team norms can go a long way. Of course, it also requires a supportive culture – which brings us to our next topic: how to set boundaries and encourage digital wellness without jeopardizing your job or team relationships.